Billing & Plans
Pay-as-you-go credits, Growth subscription, channel unlocks, and how to top up.
Two ways to pay
Waslo simplifies pricing to two paths — pick the one that fits your usage.
Pay-as-you-go (PAYG)
Credits-based, no subscription. You buy credit packs and they never expire while your account is active.
- 75 free credits on signup — no card needed
- 1 WhatsApp number included
- Every other channel unlocks once with credits (Telegram 1K, IG 2K, Messenger 2K, Gmail/Outlook 1.5K, WhatsApp Cloud 3K)
- Premium integrations (Cal.com / CSV Import / Campaigns) unlock for 1K credits each
- AI replies cost: 1 credit per text reply, 3 credits per multimodal (image/audio/video)
- All features unlocked
Growth
Flat monthly subscription. Everything included.
- $149/mo monthly or $119/mo annual (saves ~17%)
- Up to 3 WhatsApp numbers
- All channels + integrations included
- Unlimited messages — no per-reply cost
- Multimodal AI (voice / images / video)
- Priority support (24h)
- No trial — designed for teams who've already validated Waslo on PAYG. Cancel from the dashboard anytime, no long-term commitment.
Switch between PAYG and Growth anytime in Settings → Billing & Plans.
Credit packs
When PAYG credits run low, buy a pack:
| Pack | Price | Credits | Per-credit |
|---|---|---|---|
| Starter | $9 | 600 | 1.50¢ |
| Boost | $29 | 2,200 | 1.32¢ |
| Pro (Best value) | $79 | 6,500 | 1.22¢ |
| Mega | $199 | 18,000 | 1.11¢ |
Bigger packs = better per-credit rate. Credits never expire.
Auto-refill (PAYG)
Toggle on from the Billing hero card. When your balance drops below 50 credits, Waslo auto-buys your chosen default pack. Saves you from running out mid-conversation.
Channel unlocks — how they work
Locked channels show in the Integrations marketplace with a 🔒 badge and a credit price. To unlock:
- Click the locked channel tile
- Confirmation modal shows: cost, your current balance, balance after unlock
- Confirm → credits deducted instantly → channel becomes connectable
Once unlocked, the channel is yours forever on this account. No recurring fees on the channel itself. Each subsequent reply on that channel costs 1 credit (or 3 for multimodal) — same as your default WhatsApp.
Subscription management
For Growth subscribers:
- Manage subscription button on the Billing hero opens the Lemon Squeezy customer portal — change card, switch annual/monthly, cancel
- Cancellations take effect at the end of the current billing period
- Past-due payments trigger an in-dashboard banner; click "Update payment" to fix
- 14-day money-back guarantee for new subscriptions — email hello@waslo.io
Usage insights
The Billing page shows four mini-KPIs (PAYG only):
- This week's burn — total credits debited in the last 7 days
- Avg / day — daily burn rate
- Days until empty — projection at current rate
- Top category — which feature consumed the most credits
If "Days until empty" turns red, enable auto-refill or buy a bigger pack.
Transaction history
Every credit charge, top-up, and unlock shows in the Transaction history ledger at the bottom of the Billing page. Grouped by day, filterable by usage / top-ups / unlocks. Each row carries an icon and human label (e.g. "AI text reply", "Cal.com unlocked", "Auto-refill").
Next Steps
- AI Agent Configuration
- Integrations — see what each channel costs
- Lead Management