Connecting WhatsApp

Connecting Your First Number

1. Go to Dashboard → Integrations
2. Click Connect WhatsApp
3. Open WhatsApp on your phone → Settings → Linked Devices → Link a Device
4. Scan the QR code displayed in Waslo
5. Wait a few seconds — your status will change to Connected

Your phone number will appear in the dashboard once connected.

Multiple WhatsApp Numbers

On Growth and Agency plans, you can connect multiple WhatsApp numbers:

| Plan | Max Numbers | |------|-------------| | Starter | 1 | | Growth | 3 | | Agency | 10 |

To add another number:

1. Go to Dashboard → Integrations
2. Click Add Number
3. Give it a label (e.g., "Sales", "Support")
4. Scan the QR code with a different phone

Each number can have its own independent AI configuration on Growth+ plans.

Connection Status

Your WhatsApp connection can be in one of these states:

• Connected — Active and receiving messages
• Connecting — Establishing connection (may take up to 60 seconds)
• QR Pending — Waiting for you to scan the QR code
• Disconnected — Not connected, needs reconnection
• Logged Out — Session was logged out, needs fresh QR scan

Auto-Reconnect

Waslo automatically monitors your connections and will attempt to reconnect if a session drops unexpectedly. This runs every 2 minutes, so brief disconnections are handled automatically.

Troubleshooting

QR code not appearing?

• Refresh the page and try again
• Check your internet connection

Connection keeps dropping?

• Make sure your phone has a stable internet connection
• Don't log out of WhatsApp on your phone
• Avoid linking too many devices to the same WhatsApp number

"Banned" status?

• WhatsApp may restrict accounts that send too many messages too quickly
• Contact WhatsApp support to resolve account restrictions
• Waslo includes built-in rate limiting to prevent this

Disconnecting

To disconnect a number:

1. Go to Dashboard → Integrations
2. Click the Disconnect button next to the number
3. The session will be saved — you can reconnect later without scanning a new QR code

To fully remove a number (clear all session data), use the Logout option instead.