What’s new
New features and changes in Waslo, newest first.
Choose the language your agent replies in
By default the agent answers in the customer's own language. You can now fix it to one language for the whole workspace, for one WhatsApp number or for one channel.
AI Agent ConfigurationWaslo is on the Zid App Market
Zid merchants can install Waslo from the Zid App Market. The catalog syncs on its own and the subscription is billed by Zid.
Zid Catalog SyncWebsite chat
Add a chat widget to your own website. The same AI agent answers there with the same knowledge base, and visitors land in the same inbox as WhatsApp and Instagram.
Website chatYour agent keeps answering when an AI model is down
If Google's AI model stops responding, Waslo switches to a backup model. If every model is down, the message is kept, nothing is charged, and WhatsApp customers get their answer as soon as service returns.
Why This Reply (AI Reasoning)Keep your WhatsApp Business app and add the AI agent
Connect the number you already use in the WhatsApp Business app through Meta's official route and keep using the app on your phone. When you reply from the phone, the agent steps back. Meta's charges and rate table now show in your dashboard.
Connecting WhatsAppThe agent sends your PDF catalogs and price lists
Ask for "the catalog" or "the price list" and the agent sends the PDF attached to your product. Several files can go out in one reply.
Product CatalogA faster inbox: quick replies, quoted replies and products
Type / to insert a saved reply, quote a customer's message when you answer, and send a product with its photo and price from the composer. Each teammate sees their own unread conversations.
Lead ManagementWaslo is on the Shopify App Store
Shopify merchants can install Waslo from the App Store. Products, prices and photos sync, and the agent can send them to customers.
Shopify Catalog SyncUp to 10 WhatsApp numbers on either plan
Growth includes 3 WhatsApp numbers and now goes up to 10, each extra number for 1,500 credits once. Low-balance refill reminders replace automatic charging, and a cancelled Growth subscription stays active until the period ends.
Billing & PlansHubSpot CRM sync
Every lead becomes a HubSpot contact with the conversation on its timeline. When a deal owner changes in HubSpot, the conversation is reassigned in Waslo.
HubSpot